If you wish to change your credit card payment from full payment into installments, please contact our team at support@bridestory.com not later than 5 days after the transaction made. 

Regarding the changes, please take note on some additional information: 

  • After 5 days from the transaction date, your payment method cannot be changed 
  • Transaction changes from full payment to installment does not apply to BNI Bank credit card transactions (all installment tenors), Bank Mandiri (all installment tenors) & CIMB NIAGA Bank (specifically for 3 & 24 month tenors)
  • Changing the payment method from full payment to installments, will be charged an administration fee that will be borne by the credit card holder.
    Following are the applicable administrative costs:
  1. BRI: Rp 5.000,- / installment transaction (as of 1 April 2019)
  2. digibank: Rp 15.000,- / installment transaction 
  3. OCBC NISP: Rp 15.000,- / installment transaction
  4. Bank Permata: Rp 15.000,- / installment transaction (as of 1 Mei 2019)
  5. Standard Chartered Bank: Rp 20.000,- / installment transaction 
  • The approval to change full payment to installments depends on the availability of your credit card limit at the time the request is submitted
  • Request of installment conversion cannot be approved if your card status is in a temporary limit increase (Temporary Limit).

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