Bridestory for Wedding Vendors

In this section, you will find relevant information to manage and maintain your business profile through website and Bridestory Pro app.

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Bridestory Pro

Which mobile devices are compatible with Bridestory Pro?

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Can I sign up from Bridestory Pro?

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Who can log in to Bridestory Pro?

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What are the menu available in Bridestory Pro app?

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Do I need to update my application once my business profile is published?

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How do I read the reviews I have sent to other vendors through the Bridestory Pro?

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How do I request reviews from my clients through the Bridestory Pro?

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Can I edit the reviews that I left for other vendor through the Bridestory Pro?

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Can I delete reviews from clients through the Bridestory Pro?

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What information will I see in Statistics?

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How to view the details of my subscription page through the Bridestory Pro?

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Can I upgrade my plan using Bridestory Pro?

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How to check my transaction status through the Bridestory Pro?

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What are the payment options that are available on Bridestory Pro?

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How to turn on/off my notifications through the Bridestory Pro?

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How do I contact Bridestory support through the Bridestory Pro?

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How do I add a new phone number through the Bridestory Pro?

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How to add new business information to my profile through the Bridestory Pro?

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How to add more works to my existing projects through the Bridestory Pro?

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How to delete specific works on my existing projects through the Bridestory Pro?

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Can I see brides-to-be’s Inspiration Board via Bridestory Pro?

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How to see a client’s contact details from Bridestory Pro?

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How to tag other vendors on my projects through the Bridestory Pro?

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Bridestory Points

What is Bridestory Points?

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How can I earn Points?

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Is there a fee to join Bridestory Points?

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What are the benefits of Bridestory Points Redemption?

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How to redeem my Bridestory Points?

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How can I keep track of the Points I've earned?

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Can I use a combination of Points and cash when purchasing a Bridestory Product?

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What are Pending Points?

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Do Bridestory Points expire?

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How to extend Bridestory Points expiry date?

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I have two accounts in Bridestory. Can I transfer my Points from one account to another?

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Is it possible to merge all my Bridestory accounts to combine all my Points?

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Once I have redeemed my Points for a reward, can I cancel the redemption and request for the refund of the Points?

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How much is 1 Point worth?

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What is the minimum number of Points I must have before I can redeem them?

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Can I redeem my Points for cash instead of discounts for my next purchase?

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