According to the bank procedure, it will takes 5 - 14 business days for your transaction amount to be converted into installment.

If your credit card billing cycle is only 1-2 days apart (or less than 14 business days) from the day you completed your transaction, it will be converted into installment in the next billing cycle.

Should you have other transactions with your credit card, you can currently ignore your Bridestory Pay transaction, and pay the other transaction. However, if you don't have any other transaction using the credit card, we suggest you to pay your minimum payment (10% from your total bill, and this could be seen in your billing statement)

If the problem persist, please contact us immediately through support@bridestory.com 


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