If you do not receive any email from our system after requesting to reset your password, please check your junk or spam email folder first.
There might be a chance the email goes to your SPAM / Junk Email folder.
If so, select the confirmation email and click "Not Junk" to allow future messages to get through to your inbox.

If you by any chance did not receive any email from our system, please contact us via email on support@bridestory.com.
Our team will be glad to help you further. 

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