Customer support
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Aktivitas terbaru oleh Customer support-
Which mobile devices are compatible with Bridestory App?
Bridestory App is compatible with devices supported by Android (OS: Jelly Bean and above) and iOS (OS: iOS 8 and above)
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How to delete or deactivate my account?
We are sorry to let you go, however, could you please share the reason with us? To help us improve our platform and service, we appreciate any feedback and input from you.Send your request via emai...
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I have submitted a "Forgot Password", but I didn't get any email notification on my inbox.
If you do not receive an email from our system after requesting to reset your password, please check your junk or spam email folder first.There might be a chance the email goes to your SPAM / Junk ...
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I forget my Bridestory password, how can I reset my password?
To reset your password, please follow these steps : Please go to the Login page Click "Forgot Password?" Please submit your registered email address. Our system will send you an email with in...
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How to change my password?
You can change your password, by following these steps: Login to your Bridestory account Go to "User Setting" Click "Change Password" Fill your "Current Password" and your "New Password" ...
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How can I log in to Bridestory?
You can log in to your Bridestory account by entering the email address that you registered during sign up as well as your password. When you signed up using your social media account, simply click...
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How to change my email login address?
To change your registered email address, kindly contact our support team via email on support@bridestory.com using your registered (current) email in Bridestory.Please indicate the email address yo...
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What should I do when my account is blocked?
We are sorry for the inconvenience. Our system will suspend your account for 24 hours. Afterward, you can use your Bridestory account again. Should you have a concern on this matter, kindly contac...
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Why do I get an "Action Blocked" warning while checking vendors contact details?
To keep Bridestory as a safe platform, we will suspend any account with suspicious or malicious activities. There are several actions that might cause your account blocked, such as: A vendor or u...
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How can I submit my wedding story to the Bridestory Blog?
To submit a wedding to Bridestory Blog, you can follow these steps : Please login to your Bridestory account and click on the "My Submissions" menu. Then click on the "Submit a Wedding" button a...