Customer support
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Aktivitas terbaru oleh Customer support-
How to login as a wedding vendor of Bridestory?
To log in, go to business.bridestory.com and enter your registered email address and password.
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I'm a wedding vendor but registered as a member. What should I do?
If you wish to use the same email address for your vendor's account, kindly send an email to support@bridestory.com and indicate the email address that was registered under your member’s account...
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My Profile is stated as unpublished. What does it mean?
Although you have joined Bridestory, your profile will not be published automatically.Our customer support team will review all new vendor profiles before publishing them.If you can't find your pro...
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What Category Do I Belong to?
Bridal: A full-service boutique providing pretty dresses, veils, shoes, accessories and even makeup for the brides. Boutonnieres & Corsages: Floral or another type of decoration usually worn on ...
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What does "extending trial" mean?
If your trial has expired and you would like some more time to properly make the most of all Bridestory features, or continue to receive the stream of leads, then we advise you to extend your trial...
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I have used up all of my free credits but I do not want to subscribe to any premium membership yet. How do I go about it?
We understand that sometimes you need a bit of extra time to make a decision. Therefore, after your running out free credits, you are able to extend your trial account* on the "Buy Packages" tab fr...
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What's included in Bridestory's Free Trial Account?
Bridestory's free trial account comes with 10 credits.As long as you have credit in your account, you could: Show contact information on your profile page (phone number, email, website, and social...
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Does it cost anything to join Bridestory?
No, it does not. All wedding vendors can register and create a Bridestory profile for free, but Bridestory offers premium memberships with additional benefits over free accounts.
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How can I join Bridestory as a wedding vendor?
Go to business.bridestory.com, complete all the requirements to get your profile published.Your profile should be published within 2x24 hours. If your profile hasn't been published within the perio...
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How to maximize my profile in Bridestory?
To maximize your profile in Bridestory, here are some tips that you can follow : We recommend you to choose our Gold Subscription package as it ranks higher than Silver Do not forget to upload you...