Customer support
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Aktivitas terbaru oleh Customer support-
How to add more service categories?
Log in to your Bridestory profile, go to the dashboard, and click the “Edit Profile” tab to find the "Service Categories & Location" section. Click the "Add Category" button and choose the service ...
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How much will I be charged to be listed in multiple service categories?
If you wish to be listed in multiple service categories, you will only be charged based on the highest category rate.
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Can I cancel my membership before the end of my subscription period?
Yes, you can. Please contact your personal Business Manager or send an email to sales@bridestory.com. We will terminate your Premium Membership and your account will revert to a Free account. Pleas...
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How can I get more clients?
Maximize your profile by uploading photos or videos from your latest project. Make sure you upload high-quality photos and video in your profile Get more visibility by upgrading your subscription ...
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How to get my works be showcased in Bridestory's homepage?
Bridestory utilizes an algorithm that combines the number of interactions directed at the vendor’s profile or projects with the number of unique IPs within a specified period of time. Our system wi...
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How can I be featured or promoted by Bridestory?
Bridestory features and promotes vendors from these channels: Blog, Instagram, Facebook, Twitter, Pinterest. In order to get featured/promoted, you can try to submit a wedding to our blog and uploa...
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What should I do if I still have problems updating my profile, uploading a project, or any other problem?
Please contact us via email at support@bridestory.com and our team will contact you shortly.
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What is Event feature?
The Event feature allows you to promote your wedding events in the Bridestory platform. You will be able to track the total number of reservations that have been made as well as check your guests' ...
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Do I have to pay to get my events published?
No, you don't! All you need to have is a business profile that has been published in Bridestory.
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How do I add or submit an event?
Here's what you need to do to submit an event: Login to your vendor account from business.bridestory.com or Bridestory Pro on your iOS or Android devices On your vendor dashboard, go to "Events" C...