Customer support
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Aktivitas terbaru oleh Customer support-
How to change my business location?
If you wish to change your registered business location, please contact support@bridestory.com and indicate your current and new address.
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How to change my account's PIC name?
If you wish to change the PIC's name, please contact support@bridestory.com and indicate the new name you wish to update to.
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I can't login as a wedding vendor. What should I do?
If you’ve forgotten your password, simply click "I forgot my password" link, enter your email address, and follow the next steps provided.If our system cannot find your email, you might be entering...
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How to login as a wedding vendor of Bridestory?
To log in, go to business.bridestory.com and enter your registered email address and password.
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I'm a wedding vendor but registered as a member. What should I do?
If you wish to use the same email address for your vendor's account, kindly send an email to support@bridestory.com and indicate the email address that was registered under your member’s account...
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My Profile is stated as unpublished. What does it mean?
Although you have joined Bridestory, your profile will not be published automatically.Our customer support team will review all new vendor profiles before publishing them.If you can't find your pro...
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What Category Do I Belong to?
Bridal: A full-service boutique providing pretty dresses, veils, shoes, accessories and even makeup for the brides. Boutonnieres & Corsages: Floral or another type of decoration usually worn on ...
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What does "extending trial" mean?
If your trial has expired and you would like some more time to properly make the most of all Bridestory features, or continue to receive the stream of leads, then we advise you to extend your trial...
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I have used up all of my free credits but I do not want to subscribe to any premium membership yet. How do I go about it?
We understand that sometimes you need a bit of extra time to make a decision. Therefore, after your running out free credits, you are able to extend your trial account* on the "Buy Packages" tab fr...
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What's included in Bridestory's Free Trial Account?
Bridestory's free trial account comes with 10 credits.As long as you have credit in your account, you could: Show contact information on your profile page (phone number, email, website, and social...