Customer support
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Aktivitas terbaru oleh Customer support-
How do I delete a quotation?
To delete a quotation, you can follow these steps : Please go to your Bridestory Pay Dashboard Choose the All Quotation section You can click on the quotation you want to remove/ de...
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What are the benefits of subscription plan?
Registering for a subscription plan enables you to continuously receive streams of email notifications from potential clients, be featured on top of Bridestory’s search list, publish unlimited proj...
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What is the difference between Silver and Gold Plan?
Silver PlanSilver Plan is Bridestory’s most popular subscription package. Silver vendors have their contact details readily accessible to brides-to-be and are able to view their inbox and profile ...
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How do I upgrade or downgrade my subscription?
You can upgrade your current active subscription plan anytime on the "Buy Packages" menu. You may access it by logging in to your Bridestory account or through your Bridestory Pro app. You will be ...
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How long will my subscription last?
Bridestory provides the standard subscription of 12 months and 24 months. It starts on the day the subscription plan is approved or activated.
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Why can't I change my price range, location or service category after I subscribed to a plan?
Subscription plan pricings are based on your Service Category, City (location) and Price Range. Bridestory does not allow vendors to make changes to the criteria listed above once subscribed to a p...
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What does adding cities mean?
When you first create your FREE account, you are required to choose a city as your primary location. Should you feel the need extend your services/products to other cities, you would have to upgrad...
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How to add more service categories?
Log in to your Bridestory profile, go to the dashboard, and click the “Edit Profile” tab to find the "Service Categories & Location" section. Click the "Add Category" button and choose the service ...
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How much will I be charged to be listed in multiple service categories?
If you wish to be listed in multiple service categories, you will only be charged based on the highest category rate.
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Can I cancel my membership before the end of my subscription period?
Yes, you can. Please contact your personal Business Manager or send an email to sales@bridestory.com. We will terminate your Premium Membership and your account will revert to a Free account. Pleas...