Customer support
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Aktivitas terbaru oleh Customer support-
Can I see brides-to-be’s Inspiration Board via Bridestory Pro?
Currently you are only able to see the inspiration board of your potential clients through the Bridestory Pro. To see the inspiration board of your potential client, kindly please follow these ste...
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How to view vendor’s complete profile?
There are few ways to view the vendor’s complete profile: 1. From home screen: From the list view, tap the information icon located at the bottom right of a work From grid view, tap the work then ...
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Jika saya memiliki pertanyaan lebih lanjut atau mengalami masalah dengan Bridestory Pay, siapa yang dapat saya hubungi?
Silakan hubungi tim Customer Experience kami di support@bridestory.com, kami akan dengan senang hati untuk membantu Anda.
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Bagaimana cara membuat template Broadcast Undangan?
Anda dapat membuat template broadcast undangan dengan mengikuti langkah berikut:1. Kunjungi halaman Broadcast Undangan.2. Pada bagian Template Pesan, pilih Tambah Template Baru.3. Ubah isi pesan se...
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How do I remove my bank account details through the Bridestory Pro?
To remove your bank account, you can follow the following steps : Tap on your "Settings" menu Tap "Bank Account" Tap on the bank account you wish to remove Tap the Trash icon available on t...
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How to see a client’s contact details from Bridestory Pro?
Bridestory only provided client’s email address. To see it, you can go to your Statistics screen.
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Can I share a vendor’s profile or project through the Bridestory app, and how?
Yes, you can share the profile and project of a vendor that you like.To share their profile or project, simply follow these steps: Go to the vendor's profile or project Tap the share button on th...
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Apakah saya bisa mengirim Broadcast Undangan setiap hari, sesuai jumlah kuota broadcast yang saya miliki?
Selama Anda memiliki kuota broadcast, Anda dapat mengirim broadcast undangan dengan maksimal 250 pesan per hari.Sebagai ilustrasi, apabila Anda memiliki 500 kuota broadcast dan akan mengirim undang...
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How to remove my primary bank account?
In order to remove your primary bank account, please add another bank account first, and set it as your primary bank account After that, tap on bank account you wish to remove Tap on the trash i...
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Can I tag other vendors on my projects through the Bridestory Pro?
You can tag other vendors who were involved in your project to give them some credits. To tag other vendors on your existing projects, simply follow these steps: Tap on the menu Tap "My Projects" ...