Customer support
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Aktivitas terbaru oleh Customer support-
Bagaimana cara membuat template Broadcast Undangan?
Anda dapat membuat template broadcast undangan dengan mengikuti langkah berikut:1. Kunjungi halaman Broadcast Undangan.2. Pada bagian Template Pesan, pilih Tambah Template Baru.3. Ubah isi pesan se...
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How do I remove my bank account details through the Bridestory Pro?
To remove your bank account, you can follow the following steps : Tap on your "Settings" menu Tap "Bank Account" Tap on the bank account you wish to remove Tap the Trash icon available on t...
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How to see a client’s contact details from Bridestory Pro?
Bridestory only provided client’s email address. To see it, you can go to your Statistics screen.
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Can I share a vendor’s profile or project through the Bridestory app, and how?
Yes, you can share the profile and project of a vendor that you like.To share their profile or project, simply follow these steps: Go to the vendor's profile or project Tap the share button on th...
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Apakah saya bisa mengirim Broadcast Undangan setiap hari, sesuai jumlah kuota broadcast yang saya miliki?
Selama Anda memiliki kuota broadcast, Anda dapat mengirim broadcast undangan dengan maksimal 250 pesan per hari.Sebagai ilustrasi, apabila Anda memiliki 500 kuota broadcast dan akan mengirim undang...
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How to remove my primary bank account?
In order to remove your primary bank account, please add another bank account first, and set it as your primary bank account After that, tap on bank account you wish to remove Tap on the trash i...
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Can I tag other vendors on my projects through the Bridestory Pro?
You can tag other vendors who were involved in your project to give them some credits. To tag other vendors on your existing projects, simply follow these steps: Tap on the menu Tap "My Projects" ...
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How to report a vendor through the Bridestory app?
If you find any violation towards our Terms and Conditions done by a vendor, kindly inform us by following these steps : Go to the vendor's profile Tap "Report this Vendor" Please select the ...
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Apakah saya bisa menampilkan video pre-wedding?
Ya, Anda dapat menampilkan video pre-wedding pada undangan digital Anda
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Why do I have "pending funds" in my Bridestory Pay?
Pending funds refers to the payment that have not been received by Bridestory from the respective banks. For example, for transaction using credit card, it will take around 1-3 working days for Bri...