Customer support
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Aktivitas terbaru oleh Customer support-
How to report a vendor through the Bridestory app?
If you find any violation towards our Terms and Conditions done by a vendor, kindly inform us by following these steps : Go to the vendor's profile Tap "Report this Vendor" Please select the ...
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Apakah saya bisa menampilkan video pre-wedding?
Ya, Anda dapat menampilkan video pre-wedding pada undangan digital Anda
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Why do I have "pending funds" in my Bridestory Pay?
Pending funds refers to the payment that have not been received by Bridestory from the respective banks. For example, for transaction using credit card, it will take around 1-3 working days for Bri...
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How to report a review through the Bridestory app?
If you find any violation towards our Review Guidelines and Review Policy , kindly inform us by following these steps : Go to the Review you wish to report Tap "Report" Please select the reaso...
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Bagaimana cara menampilkan video pre-wedding pada undangan digital saya?
Untuk menampilkan video pre-wedding pada undangan digital Anda, silakan ikuti langkah-langkah berikut: 1. Pada halaman Dashboard Weddingsite, klik Edit Website 2. Pada bagian Galeri Foto & Video...
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Can I use multiple bank accounts for Bridestory Pay?
Yes, you can add multiple bank account. However, you need to select one to be your primary bank account.To prevent any problem during the payout process, please make sure your account holder's name...
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How do I view a vendor’s price list through the Bridestory app?
If you need to check the vendor pricelist, you can follow these simple steps : Go to the vendor's profile Tap "Pricelist" However, not all vendors provide their pricelist. If the vendor hasn't...
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Seating Management
Apa itu fitur Seating Management?Seating Management adalah sebuah fitur yang memungkinkan Anda mengatur nomor meja untuk tamu undangan yang telah melakukan RSVP hadir di acara dengan format seating...
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What is the general condition for Bridestory Pay installment payment plan?
To enjoy 0% installment, please make sure that you have read the Terms&Conditions HERE. Note:Bridestory Pay is only intended for Indonesian. Hence, you will find the related information in Bahasa ...
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Will my inspiration board visible to other people?
Yes, your inspiration board is visible to other people. But it will be only visible under several circumstances, for example : You share your inspiration board to other people or social media pla...