Customer support
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Aktivitas terbaru oleh Customer support-
Why was my event submission rejected?
If your submission was rejected, it might be due to one of these reasons: The same event has been submitted more than once Your submission contains promotional contents and/or other non-wedding ...
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What is credit?
Credit is a means of measuring the proficiency of your Bridestory business profile. 10 free credits serve as a free trial period for every newly registered vendor.One credit is deducted every time ...
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Why is my contact information suddenly unavailable?
Once you've run out of your 10 free credits, your contact information and price list will become unavailable. To re-activate your contact details and to continue receiving business inquiries, upgra...
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What happens if my credit runs out?
When you exhaust your 10 credits: The contact information in your profile page (phone number, email, website and social media link) will automatically be disabled We limit you to show a maximum of...
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What is Bridestory Points?
Bridestory Points is a reward program specially made for Bridestory Vendors. This program enables you to earn Points when purchasing Bridestory products and services on our website or Bridestory Pr...
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Is there a fee to join Bridestory Points?
No, there isn't. You can simply purchase Bridestory Products & Services as well as complete our challenges to start earning Points!
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What are the benefits of Bridestory Points Redemption?
You can get discounts up to 100% when purchasing our products and services, which include subscription plans and booth(s) at Bridestory events.To get those special offers from Bridestory, please co...
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How to redeem my Bridestory Points?
You can redeem your points to get a discount when purchasing Bridestory products. Simply tap the 'Redeem Points' switch before finalizing your purchase to see the amount of your discount. Please no...
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How can I keep track of the Points I've earned?
You can check your Bridestory Points Menu on your dashboard or Bridestory Pro app, by : Log in to your profile Click "Bridestory Points" Click "My Points" You will be able to see your current poi...
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Can I use a combination of Points and cash when purchasing a Bridestory Product?
Yes, you can use your points and redeem it as a discount to your transactions and pay up the rest of the billed amount.However, please note that you will not earn points for any purchase made that ...