Customer support
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Aktivitas terbaru oleh Customer support-
Can I submit a wedding event through Bridestory Pro?
Currently the submission can be done through desktop only. Submission through mobile app is in our pipeline and the available time has not been determined yet.
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Why was my event submission rejected?
If your submission was rejected, it might be due to one of these reasons: The same event has been submitted more than once Your submission contains promotional contents and/or other non-wedding ...
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What is credit?
Credit is a means of measuring the proficiency of your Bridestory business profile. 10 free credits serve as a free trial period for every newly registered vendor.One credit is deducted every time ...
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Why is my contact information suddenly unavailable?
Once you've run out of your 10 free credits, your contact information and price list will become unavailable. To re-activate your contact details and to continue receiving business inquiries, upgra...
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What happens if my credit runs out?
When you exhaust your 10 credits: The contact information in your profile page (phone number, email, website and social media link) will automatically be disabled We limit you to show a maximum of...
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What is Bridestory Points?
Bridestory Points is a reward program specially made for Bridestory Vendors. This program enables you to earn Points when purchasing Bridestory products and services on our website or Bridestory Pr...
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Is there a fee to join Bridestory Points?
No, there isn't. You can simply purchase Bridestory Products & Services as well as complete our challenges to start earning Points!
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What are the benefits of Bridestory Points Redemption?
You can get discounts up to 100% when purchasing our products and services, which include subscription plans and booth(s) at Bridestory events.To get those special offers from Bridestory, please co...
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How to redeem my Bridestory Points?
You can redeem your points to get a discount when purchasing Bridestory products. Simply tap the 'Redeem Points' switch before finalizing your purchase to see the amount of your discount. Please no...
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How can I keep track of the Points I've earned?
You can check your Bridestory Points Menu on your dashboard or Bridestory Pro app, by : Log in to your profile Click "Bridestory Points" Click "My Points" You will be able to see your current poi...