Customer support
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Aktivitas terbaru oleh Customer support-
What are the benefits of Bridestory Points Redemption?
You can get discounts up to 100% when purchasing our products and services, which include subscription plans and booth(s) at Bridestory events.To get those special offers from Bridestory, please co...
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How to redeem my Bridestory Points?
You can redeem your points to get a discount when purchasing Bridestory products. Simply tap the 'Redeem Points' switch before finalizing your purchase to see the amount of your discount. Please no...
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How can I keep track of the Points I've earned?
You can check your Bridestory Points Menu on your dashboard or Bridestory Pro app, by : Log in to your profile Click "Bridestory Points" Click "My Points" You will be able to see your current poi...
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Can I use a combination of Points and cash when purchasing a Bridestory Product?
Yes, you can use your points and redeem it as a discount to your transactions and pay up the rest of the billed amount.However, please note that you will not earn points for any purchase made that ...
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What are Pending Points?
Pending Points are points that still need to be added to your account. Pending Points will be activated once your transactions have been fully paid and confirmed. The validity date of Pending Point...
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Do Bridestory Points expire?
Yes, they do. Your Bridestory Points will be valid for 12 (twelve) months starting from the date of your Points added to your account. Thus, the expiry date will vary for every point earned from di...
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I have two accounts in Bridestory. Can I transfer my Points from one account to another?
No, you can't. The Points you've earned through one account are exclusive to that account only. You cannot transfer Bridestory Points between accounts or vendors.
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Is it possible to merge all my Bridestory accounts to combine all my Points?
Unfortunately not. It is not possible to merge several Bridestory accounts into one or to combine Points from different accounts.
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Once I have redeemed my Points for a reward, can I cancel the redemption and request for the refund of the Points?
No. Once your Points have been exchanged to a reward, the Points cannot be converted back into your Bridestory account.
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How much is Bridestory Points worth?
The Bridestory point you have could be exchange to the Bridestory Product which worth: 1,000 point = IDR 100.000