Customer support
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Aktivitas terbaru oleh Customer support-
What is Event feature?
The Event feature allows you to promote your wedding events in the Bridestory platform. You will be able to track the total number of reservations that have been made as well as check your guests' ...
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Do I have to pay to get my events published?
No, you don't! All you need to have is a business profile that has been published in Bridestory.
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How do I add or submit an event?
Here's what you need to do to submit an event: Login to your vendor account from business.bridestory.com or Bridestory Pro on your iOS or Android devices On your vendor dashboard, go to "Events" C...
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What kind of events can I submit?
You can submit any kind of wedding-related events, such as: wedding show, food tasting, make up class, photography class, etc.
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Is there any limitation on the number of events I can submit?
There is no limit - you can submit as many as you want!
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How long does it takes for my submission to be approved?
Our team will review your event and update your submission status within 2 x 24 hours. You will be notified via email when it is approved or rejected. We advise you to submit your event at least tw...
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Am I allowed to submit an event organized by other vendor or organizations?
No, you are not allowed to submit a wedding event organized by other vendors and/or organizations. Submitted events that are organized by other vendors and/or organizations will be rejected.
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Can I modify my existing event? How should I do it?
Yes, you can modify an event as long as it has not been approved yet. To edit your event: Go to "Events" Click "Edit" on the event you wish to update Once done, click on "Update Event" Please not...
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If there are multiple submissions for the same event, which one will be approved?
We will only approve the event that has been submitted by the event host.
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Will my event submission be automatically shown on the Event listing page?
No, all submitted events are subjected to approval. You will receive an email notification of your submission status, whether it is approved or rejected.