Customer support
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Aktivitas terbaru oleh Customer support-
How to remove my primary bank account?
In order to remove your primary bank account, please add another bank account first, and set it as your primary bank account After that, tap on bank account you wish to remove Tap on the trash i...
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Can I tag other vendors on my projects through the Bridestory Pro?
You can tag other vendors who were involved in your project to give them some credits. To tag other vendors on your existing projects, simply follow these steps: Tap on the menu Tap "My Projects" ...
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How to report a vendor through the Bridestory app?
If you find any violation towards our Terms and Conditions done by a vendor, kindly inform us by following these steps : Go to the vendor's profile Tap "Report this Vendor" Please select the ...
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Apakah saya bisa menampilkan video pre-wedding?
Ya, Anda dapat menampilkan video pre-wedding pada undangan digital Anda
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Why do I have "pending funds" in my Bridestory Pay?
Pending funds refers to the payment that have not been received by Bridestory from the respective banks. For example, for transaction using credit card, it will take around 1-3 working days for Bri...
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How to report a review through the Bridestory app?
If you find any violation towards our Review Guidelines and Review Policy , kindly inform us by following these steps : Go to the Review you wish to report Tap "Report" Please select the reaso...
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Bagaimana cara menampilkan video pre-wedding pada undangan digital saya?
Untuk menampilkan video pre-wedding pada undangan digital Anda, silakan ikuti langkah-langkah berikut: 1. Pada halaman Dashboard Weddingsite, klik Edit Website 2. Pada bagian Galeri Foto & Video...
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Can I use multiple bank accounts for Bridestory Pay?
Yes, you can add multiple bank account. However, you need to select one to be your primary bank account.To prevent any problem during the payout process, please make sure your account holder's name...
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How do I view a vendor’s price list through the Bridestory app?
If you need to check the vendor pricelist, you can follow these simple steps : Go to the vendor's profile Tap "Pricelist" However, not all vendors provide their pricelist. If the vendor hasn't...
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Seating Management
Apa itu fitur Seating Management?Seating Management adalah sebuah fitur yang memungkinkan Anda mengatur nomor meja untuk tamu undangan yang telah melakukan RSVP hadir di acara dengan format seating...